Why our Credit Card Fee Recovery feature is a game-changer
Every time a customer pays online, credit card processing fees quietly chip away at your margin — typically 2.7% to 3.5% per transaction. For a home services business running $500K a year in revenue, that's up to $17,500 walking out the door before you've paid a single expense. Servgrow's Credit Card Fee Recovery feature puts a stop to that.
With just a few clicks in your settings, you can enable automatic surcharging on all online payments. Your customer sees a transparent line item at checkout with a custom name you create, you collect the full amount, and your books reflect exactly what you worked for. It's compliant, it's seamless, and it's one of the fastest ways to improve your bottom line, without raising your prices or cutting costs elsewhere.
The best part? You don't have to lift a finger after setup. Servgrow handles the math and the disclosure automatically, so you stay focused on the job, not the billing.
Disclaimer: Credit card surcharging laws vary by state and country. Please check with your local laws and regulations, or consult a legal professional, before enabling this feature to ensure compliance in your area.
Ok, let's get started!
Activating the Credit Card Fee Recovery takes place in the invoice settings.
1. Navigate to your invoice settings here.
2. Click Surcharge for Online Payments
3. Enable Surcharge for Online Payments
4. Name your surcharge: This will be the line item they see when paying online.
Surcharge Name options grouped by feel:
Transparent & Straightforward
Payment Processing Fee
Online Payment Fee
Transaction Processing Fee
Soft & Customer-Friendly
Convenience Fee
Service Fee
Payment Convenience Fee
Neutral & Professional
Payment Service Charge
Processing Service Fee
Online Transaction Fee
5. Give a value for your surcharge: This can be done in a dollar amount or percentage.
6. Click Save
That's it!