Your Servgrow website already works at its servgrowpro.com address. Pointing your own domain at it makes your real business address, like yourcompany.com, open your new site, while your email keeps working exactly as it does today. At HostGator it takes about 10 minutes.
New to this? Start with Use Your Own Domain for Your Servgrow Website: it explains what changes, what stays the same, and what we do on our side.
Before you start
You need your HostGator login.
Do not change your nameservers. You only add or edit two records. Changing nameservers can switch off your email.
Leave your MX and TXT records alone. Those run your email.
These steps work when your domain uses HostGator's own nameservers (they contain hostgator.com). If your records are managed somewhere else, follow the article for that company instead.
Step 1: Open your DNS records
Log in to the HostGator Customer Portal and click Domains in the left menu.
Choose your domain.
Click the DNS tab (Manage Advanced DNS Records).
Step 2: Clear the old records
Your domain can only point to one website at a time, so remove whatever points it somewhere else first:
Edit the existing A record on @ and delete any AAAA record.
Delete the www CNAME or A record before adding the new one.
Step 3: Add the two Servgrow records
Type | Host | Points To | TTL |
A | @ | 76.76.21.21 | Default |
A | www | 76.76.21.21 | Default |
Enter exactly these values. Both records point to the same address. Leave TTL at its default.
Use the three-dot menu on a record to edit or delete it. Keep your email (MX) records as they are.
Step 4: Tell us you are done
Message us from the chat bubble in Servgrow, or reply to the email where we sent you this article, and say your records are in. We finish the switch on our side: your site starts opening at your own domain, gets its security certificate (the padlock) automatically, and your old servgrowpro.com address forwards to it so no link ever breaks.
Most changes show up within an hour. Some take up to 48 hours to reach every network, so if your domain still shows the old site right away, give it a little time.
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