Your Servgrow website already works at its servgrowpro.com address. Pointing your own domain at it makes your real business address, like yourcompany.com, open your new site, while your email keeps working exactly as it does today. At Name.com it takes about 10 minutes.
New to this? Start with Use Your Own Domain for Your Servgrow Website: it explains what changes, what stays the same, and what we do on our side.
Before you start
You need your Name.com login.
Do not change your nameservers. You only add or edit two records. Changing nameservers can switch off your email.
Leave your MX and TXT records alone. Those run your email.
These steps work when your domain uses Name.com's own nameservers (they contain name.com). If your records are managed somewhere else, follow the article for that company instead.
Step 1: Open your DNS records
Log in and click MY DOMAINS at the top right.
Click your domain name.
Click Manage DNS Records.
Step 2: Clear the old records
Your domain can only point to one website at a time, so remove whatever points it somewhere else first:
Delete any existing A or AAAA record with a blank Host or www, and any CNAME on www.
Step 3: Add the two Servgrow records
Type | Host | Answer | TTL |
A | (leave blank) | 76.76.21.21 | Default |
A | www | 76.76.21.21 | Default |
Enter exactly these values. Both records point to the same address. Leave TTL at its default.
Leave Host blank for the root record. Do not add a * record for this.
Step 4: Tell us you are done
Message us from the chat bubble in Servgrow, or reply to the email where we sent you this article, and say your records are in. We finish the switch on our side: your site starts opening at your own domain, gets its security certificate (the padlock) automatically, and your old servgrowpro.com address forwards to it so no link ever breaks.
Most changes show up within an hour. Some take up to 48 hours to reach every network, so if your domain still shows the old site right away, give it a little time.
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