Your Servgrow website already works at its servgrowpro.com address. Pointing your own domain at it makes your real business address, like yourcompany.com, open your new site, while your email keeps working exactly as it does today. At Squarespace Domains it takes about 10 minutes.
New to this? Start with Use Your Own Domain for Your Servgrow Website: it explains what changes, what stays the same, and what we do on our side.
Before you start
You need your Squarespace Domains login.
Do not change your nameservers. You only add or edit two records. Changing nameservers can switch off your email.
Leave your MX and TXT records alone. Those run your email.
These steps work when your domain uses Squarespace Domains's own nameservers (they contain googledomains.com). If your records are managed somewhere else, follow the article for that company instead.
Step 1: Open your DNS records
Open your Squarespace Domains dashboard and click your domain.
Click DNS, then DNS Settings.
Scroll to Custom Records. Squarespace may ask for your password or a two-step code before you can add records.
Step 2: Clear the old records
Your domain can only point to one website at a time, so remove whatever points it somewhere else first:
If you see a group called Squarespace Defaults, delete it with the red trash can. Those records point the domain at a Squarespace site.
Delete any other A, AAAA or CNAME record named @ or www in Custom Records, and any forwarding rule for the domain.
Step 3: Add the two Servgrow records
Type | Name | IP Address | TTL |
A | @ | 76.76.21.21 | Default |
A | www | 76.76.21.21 | Default |
Enter exactly these values. Both records point to the same address. Leave TTL at its default.
Domains that moved over from Google Domains are managed here too, with the same steps.
If Squarespace will not save a value that ends in a period, remove the period.
Step 4: Tell us you are done
Message us from the chat bubble in Servgrow, or reply to the email where we sent you this article, and say your records are in. We finish the switch on our side: your site starts opening at your own domain, gets its security certificate (the padlock) automatically, and your old servgrowpro.com address forwards to it so no link ever breaks.
Most changes show up within an hour. Some take up to 48 hours to reach every network, so if your domain still shows the old site right away, give it a little time.
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