Your Servgrow website already works at its servgrowpro.com address. Pointing your own domain at it makes your real business address, like yourcompany.com, open your new site, while your email keeps working exactly as it does today. At Wix it takes about 10 minutes.
New to this? Start with Use Your Own Domain for Your Servgrow Website: it explains what changes, what stays the same, and what we do on our side.
Before you start
You need your Wix login.
Do not change your nameservers. You only add or edit two records. Changing nameservers can switch off your email.
Leave your MX and TXT records alone. Those run your email.
These steps work when your domain uses Wix's own nameservers (they contain wixdns.net). If your records are managed somewhere else, follow the article for that company instead.
Step 1: Open your DNS records
In your Wix account, go to Domains.
If the domain is still connected to a Wix site, click the Domain Actions icon and choose Unassign from this site. Wix keeps www for its own sites until you do.
Click the Domain Actions icon again and select Manage DNS Records.
Step 2: Clear the old records
Your domain can only point to one website at a time, so remove whatever points it somewhere else first:
After adding the new records, delete the old A records and the old www CNAME so they do not conflict.
Step 3: Add the two Servgrow records
Type | Host Name | Value | TTL |
A | (leave blank) | 76.76.21.21 | Default |
A | www | 76.76.21.21 | Default |
Enter exactly these values. Both records point to the same address. Leave TTL at its default.
Add the root record in the A (Host) section and leave Host Name blank. Wix fills in the rest.
Click Save, then Save Changes in the pop-up.
Your Wix site goes offline once the domain points at us. That is expected: your Servgrow website replaces it.
Step 4: Tell us you are done
Message us from the chat bubble in Servgrow, or reply to the email where we sent you this article, and say your records are in. We finish the switch on our side: your site starts opening at your own domain, gets its security certificate (the padlock) automatically, and your old servgrowpro.com address forwards to it so no link ever breaks.
Most changes show up within an hour. Some take up to 48 hours to reach every network, so if your domain still shows the old site right away, give it a little time.
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